oilpaintcharm.com
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Custom paintings from photos

make unique holiday, birthday and anniversary gifts
How it works
    Turnaround / Shipping:
 What is the turnaround time?

The turnaround depends on three factors:

    1.) Whether you use normal service or express service
    2.) The medium of the painting
    3.) The size of the painting

 

  Medium Size Portraits
(not charcoal / pencil)
(12"x16,16"x20",20"x24")
Big size Portraits
(not charcoal / pencil)
(24"x36",30"x40",36"x48",48"x72")
Charcoal and Pencil
Express service* 11 days 17 days 7 days
Regular service 21 days 26 days 12 days


* If you are in a hurry to get your painting, please select the express service option that appears at the bottom of the checkout page. This service costs an additional 15%. If you choose this option, your order is immediately placed at the top of our list and we begin working immediately.
Note:
  • If you want your painted portrait to be amended it will take an additional 4 days approximately. (not counting the time you take to approve any changes).
  • If you send us your photos via regular mail, the time frame described above begins from the day we receive your photos.

 To which countries do you ship and how much does it cost?

We ship all over the world at the same cost of 19$ which includes the shipping, the handling and the insurance of the shipped paintings. (Some countries have significantly higher rates in Fedex / DHL, so we charge 49$ for shipping to these countries. Please check the following list)
*The turnaround is similar to all countries.

 Do you offer an express service to expedite the order?

Yes we do. For only 15% more, you can order an express service which will give your order a priority over other orders and will improve the turnaround time. For exact turnaround, please check the answer for the question above what is the turnaround time.

 If I order several paintings in 1 order will I have to pay more for the shipping?

When ordering several paintings in a single order you will only be charged ONCE for the shipping (same shipping charge as for 1 painting).

    Photos options:
 Can you combine images from more than one photograph into a single painting?

Yes, we can! You can send several photographs and have subjects from each placed together into a single painting. Simply give us detailed instructions when placing your order. You can upload up to 3 different photos in 1 order (using reference photo 1 and 2), and in the comments box tell us how you want us to combine these photos into one painting. We dont charge extra for this service. Check for yourself

 Can I send a photo before ordering? (to make sure that the quality is good, or to get a quote)

Yes, you can. Simply send the photos as attachments to oilpaintcharm@gmail.com and we will get back to you. You can also place your order, and if we think that the photos are not good enough, we will ask you for better photos and if you will not have such we will simply refund your advance payment.

 On the website you show the size as 16"x20" but I would like a 20"x16". What should I do?

When we write 16"x20" we refer both to 16"x20" and 20"x16". If you send us a horizontal image, the painting/print you’ll get will be horizontal. If you send a vertical photo, the painting will be vertical.

 Can I choose a background for my painting?

Yes, you can! We do it at no extra cost. When you place your order you will see a drop-down list which allows you to choose a different background for your painting than the original background of your photo.

chick to see the background options that we offer

If you would like a different background than the ones we offer, you may simply write it in the remarks text box when uploading your photo. You can also upload a reference photo to support your specific request.

Check this page for all kinds of free photo manipulations that we offer.

 Can you restore old photos or colorize black & white photos? If so, what is the Price?

Yes, we can! We do it at no extra cost. If a photo requires restoration, we will automatically do it before starting to paint it (you dont need to ask for it). If you have a Black & white photo and you want us to paint it in color, please mention it in the remarks text box that appears on the page in which you upload your photo(s). Please mention any details that can help our editors to colorize it correctly (like: "The hair should be blond and the eyes should be blue"). We will send you the colorized photo for approval before starting to paint it. Check for yourself.

 Which is the best medium for my photo?

The best medium to choose is, above all, a matter of personal taste. This is why we suggest that you browse our galleries of oil, charcoal, watercolor, pastel, pencil and acrylic portraits, and see which is th one you like the most.
Please check also this page for all the differences between the various mediums that we offer.
*The most popular mediums among our customers are Oil and Charcoal.

 What format should my photo be?

You may send your picture in .jpeg, .gif, .bmp, or .tiff. We suggest sending the highest resolution and quality photo available, no matter how big the file is. The better the image is, the better will the artist be able to create your painting.

 I cant decide which photo to send. an you give me examples of photos that customers usually want to turn into paintings?

The most common subjects for photo to painting artworks are:

  • Couple portrait - photos from weddings, honeymoons, travel , or any other moment that a couple wants to cherish. Sometimes one of the couple buys it as a surprise for the other. Sometimes a couple receives a painting as a wedding gift or anniversary gift. You can just imagine the reaction of the person who receives such a special personal gift.....
  • Child / baby portrait - Surprise someone with a painting from photo of his grandchild. Friends of yours celebrate their little boys birthday - surprise them with their child painting so they will have an everlasting memory of him at that age.
  • Family portraits - Family oil portraits are a beautiful present. A painted portrait of your ageing parents, a painting from photo of your whole family together, you and your kids, etc.
  • Friends - You want to buy your friend a present which is personal and which will always remind him of your great friendship? Find a photo of the two of you from a trip or a party, or any special moment that both of you would like to cherish.
  • Pet portrait - Your beloved dog, cat, horse.... The photo can be of both of you , or only your pet. A pet portrait can be a very unique gift for the pet lover.
  • Scenery - Instead of buying a painting of scenery which means nothing to you, why wont you choose a beautiful scenery photo from one of your trips and hang it on the wall to remember always. Buy it for yourself or for a friend who loves a special landscape as much as you do.

There are many other photo to painting ideas: A painting of the house you grew up in, your first car, etc. Any photo that you love for yourself or as a special gift for your loved ones, we will be happy to turn into a painting.

 Which photos can I turn into painted portraits?

Basically, if our artists can clearly see the details of your photo we can make a painted portrait from it. Still, from our experience, we recommend to pay attention to:

  • Send photos that flatter the photographed person. If you dont like the way you look in the photo, if you think that your smile doesnt look real, or your nose looks too big, try to pick another photo. Dont expect the artists to make the person look much better than he looks in the photo.
  • Try to send photos with the highest resolution. If your photo is less than 100 KB size, its resolution may be too low and our artists may have difficulties to make a good painting from a photo that doesnt clearly show details.
  • Pay attention to the background. You have a beautiful photo of your little boy, for example, but the background is filled with details that will detract from the painted portrait. In such a case, you can tell our artists to use a one color background of any color you choose. Just mention it in the comments box, right after you upload the photo.
  • Choosing the right kind of photo click here
    Sending your photos:
 I only have hard copy photographs. What should I do?

zhenxia 7, Longshan Village,Xitianwei Town,Licheng District,Putian City,Fujian Province,China
 
  last name:  Zhiyuan
  first name: Huang

  TEL:13850292921.  code: 351100

Please add an email address to the letter, so we can get in touch with you after receiving the photos.

 Can I send a scanned image of my hardcopy photograph instead of mailing it?

Yes you can. This will expedite the whole process and we will be able to start painting right away.

 To which email address should I send my photographs?

If you have chosen to send your photo(s) by email (remember that you can also upload them while placing your order), please email them to: oilpaintcharm@gmail.com

 If I send a photo by mail, can I get it back?

Yes you can. If you would like to get your hard copy photo back, please write it at the remarks box which youll find while placing your order.

    Prices and Payment methods:
 One of the main goals of PaintYourLife is to make painted portraits affordable for as many people as possible. All our work is 100% handmade and created by top artists; still we manage to offer very competitive prices.

One of the main goals of PaintYourLife is to make painted portraits affordable for as many people as possible. All our work is 100% handmade and created by top artists; still we manage to offer very competitive prices.
For a complete price table please click here.
Please note: When placing your order, you have to pay only 20% of the total price!

 Can I order a custom size? What will the price be?

You can order a custom size. For doing that, simply choose the closest size in the drop-down list of sizes on this page and in the remarks text box on the following page, let us know the exact size that you want. The price will be calculated according to the closest size chosen.

 How much would a painting that has both pets & people in it cost?

Go to http://www.oilpaintcharm.com/shop.asp and choose as the Type field: People & pets combined and then choose the number of pets and the number of people in your painting and see the price below.

 How much would a painting with 2 vehicles cost? with 1 person, 1 dog and 1 tractor? with 3 houses in it?

We don’t count vehicles or houses. Only people & pet figures. If the painting has 2 people and 2 vehicles, the price is of a painting of 2 people. If it has 2 people, 2 dogs and a house, the price is of 2 people and 2 pets. IF the painting doesnt include any people or pet figures, simply choose the painting type as landscape / house / vehicle and then the number of figures doesnt matter.

 Do you charge extra for modifications?

No, we dont charge extra. All modifications are free of charge.

 When will I be asked to pay the 80% balance?

After you view your painting online and approve it, you pay the 80% balance payment and then we ship it to you.

 What methods of payment do you accept?

1.) Credit Card - You can pay securely with your credit-card directly on our website.
The following credit-cards are currently accepted: Visa, Master Card, Maestro, Diners, Solo and Switch.
*In order to pay with American Express, please choose PayPal (see below how to pay with your credit-card in PayPal without opening a PayPal account)

2.) PayPal - Use your existing PayPal account, or open a new PayPal account.
You can also pay with your credit-card direcly on PayPal website without opening a PayPal account. In order to do this, please look for the line: "Dont have a PayPal account? Click here". You can see an image of that page. (See image).

 
  Please DO NOT send us checks.

 Which currencies do you accept?

We accept US dollars, British pounds, Euros, Australian dollars, Canadian dollars and Japanese yen. You can choose your currency on the first page of the order process.

    Frames:
 Will I get my painting framed, stretched or rolled in a tube?

We offer three shipping options:
1.) Rolled - the painting will be shipped rolled in an art tube. This option is free of charge.
2.) Gallery wrap - The painting will be stretched on a wooden form (this option is available only for Oil and Acrylic paintings).
3.) Framed- the painting will be framed according to a chosen design. See our frame samples.
You can choose any of those options when placing your order.
You can view images of these options here

    My painting order:
 Can I preview my painting before receiving it?

Yes. Once the painting from your photo is ready, we will contact you for you to review it online. Most of our customers are happy with their first preview. However, if you feel that any modifications should be made, we receive your feedback, make the requested modifications and send it back to you for confirmation. Only then, the custom painting is sent to you.

 Can I ask a special request from the artist?

When you place your order, just after uploading your photos there will be a special instructions text box where you will be able to explain what your special request is. We can create "magic" with your original photos: we can combine figures from different photos into one painting, we can change the background, eliminate figures and objects, create color paintings from black and white photos and even paint from damaged or old photos. Check for yourself...

 Can I choose the artist that will paint my painting?

Yes you can. Simply choose a painting that you especially liked from our online galleries, and upload the image of this painting as a reference photo when placing your order, and ask us in the remarks text box to assign the same painter to your painting. We will do our best to do so.

 What’s the status of my order?

To view the status of your order, please login to your account: https://www.oilpaintcharm.com/login.asp click on ‘order details’ and see the status at the bottom. Hover over the ‘?’ sign next to it to see explanations of each status.

 I would like to confirm my painting or to ask for modifications. How do I do this?

Please don’t send us confirmations or requests for modifications via email / contact form, as this will slow down the process. Please login to your account: https://www.oilpaintcharm.com/login.asp click on ‘order details’ and use the links there for confirmation or for modification requests.

 I have paid the balance but still haven’t received the shipping notification. When should that happen?

Please allow 2-4 days from the day you pay the balance until we ship your painting and send you the shipping notification email. We need to make sure that the painting is dry and ready to be shipped before we can ship it.

 How do I track my painting? What is my tracking number?

To track your order, please login to your account: https://www.oilpaintcharm.com/login.asp click on ‘order details’ and see the tracking number along with a link to track it online at the bottom of the page.

    General questions:
 Can I buy a gift certificate?

Great gift idea ! You can use our gift certificate service. Your friend will receive a beautiful email with a special code that will enable him / her to order any Artwork in any of PaintYourLife websites:
 
 
Custom paintings from photo: www.oilpaintcharm.com

 Whats your return policy?

Return policy details click here.

 Is my private information protected?

Yes it is. All the information gathered through our secure server will be used solely to process your orders. We dont share your private information with any 3rd party.

 My question isnt answered on this page, what should I do?

You may use our email form to send us any questions, or try our live chat.

Photo testimonial
 
"This picture is a gift for my childrens grandparents. I love it so much that I will be re-ordering this same picture for our house. I captured this sweet moment with my two.."

Lisa Slay

 
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Selected articles: photo gifts | executive portraits | unique gifts | portrait artists

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